ABOUT US

Skyrise is a programmatic ad-tech company based in Manchester, recently accredited as a Great Place to Work (TM). We provide advertisers with a real-world alternative to buying, planning, and measuring media.

Through unique access to vast privacy-first data sets, we analyse location, commuting patterns, demographic variance and weblog behaviours, and translate these into data visuals and rich insights into how people behave both online and offline. This gives the brands and agencies we work with clarity and precision to media decision-making, and leads to advertising success across any channel.

ABOUT THE ROLE

We pride ourselves on providing spectacular levels of service and insight to our Clients, therefore rely on our Account Management team to manage the entire account cycle in terms of finding new opportunities, closing sales and nurturing client relationships.

As Account Executive, you will be responsible for the successful delivery of campaigns – from multichannel planning & execution, optimisation to the day-to-day reporting to clients, providing professional after-sales support to enhance the customers’ dedication.

DUTIES & RESPONSIBILITIES

Account Management focuses on nurturing client relationships and has two primary objectives: retain clients' business and grow those opportunities. They accomplish these objectives by learning what their clients' goals are and helping their clients achieve them.

Key responsibilities and duties will include:

• Identify and develop business from new and existing clients: Research them to establish a viable opportunity and work proactively to secure a brief.

• Provide support to producing high quality proposals, recommendations, and innovative media solutions in response to client briefs.

• Successfully deliver campaigns from conception to completion, regularly collaborating with the delivery teams to clarify output requirements and ensure campaigns are executed efficiently.

• Keep in touch with your clients at every step of the campaign, you will monitor and get involved with any campaign related issues and track performance and reporting.

• Have a full understanding of budget and terms for each opportunity. This will mean ensuring all systems are updated as required, manage forecasts and support Finance for billing, credit checks and queries.

• Host pitches and client meetings, presenting relevant solutions, useful case studies and informative insights including articulating campaign results through post campaign analysis reports.

• Ensure all information is in the correct place, generate the Contract or IOs, secure sign off and share documentation in relevant systems.

• Collate campaign parameters, creative assets, campaign tracking and ensure campaign kick- off calls are coordinated to deliver a thorough campaign briefing to traders.

• Take accountability for overall campaign performance, working closely with the trading team to monitor pacing and delivery and ensure campaign success in relation to KPIs.

• Know your client set in depth to unearth new commercial opportunities

WHAT WE’RE LOOKING FOR

Essential skills and attributes:

• Proven experience managing client relationships within media
  

• A solid understanding of the digital channel set up process.
  Skyrise run campaigns across all channels, you are not expected to know how they all run (we are keen to upskill and develop where we can), however an understanding of a number of digital channels is an advantage.
  

• A solid understanding of channel planning and the role for media comms
  

Desired skills and attributes:

• Strong and relevant experience working across digital and media channels with a keen interest in online/digital media
  

• Meticulous attention to detail
  

• Exposure to channel planning, with an interest or desire to expand your skills into thinking critically, strategizing and looking forward to new opportunities and developments
  

• Proven track record of working with and executing campaigns across a solid client base
  

• Good communication across all levels with clients, agencies, external media owners and internal teams.
  

• You will regularly show initiative to add value to the deliverables of Account Management
  

• Have an analytical eye for detail, understanding what performance means and how we can work with partners to optimize and provide market-leading results for our advertisers
  

• Have proven experience in managing relationships with multiple parties; clients, and internal teams
  

• Good interpersonal skills, and a confident telephone manner is essential
  

• Excellent organisational skills and a desire to provide first class customer service are required
  

• Knowledge of the digital media industry and understanding of the intricacies of the landscape
  

• A self-starter with consistently positive attitude towards your job, team and company
  

• Digital media is a very sociable and vibrant industry; you will be expected to interact with colleagues and clients outside of work hours to develop relationships
  

• Highly organised – with the ability to prioritise and manage workloads effectively
  

• Proactive mindset in your approach to work
  

• Strong problem-solving skills
  

• Ability to work well in teams
  

• Both innovative and creative with a passion for adding value at each interaction
  
• At least 1 year (ideally 2 years) experience working in a similar account management role

WHAT YOU’LL GET

In addition to a fair and competitive salary, we also offer our team:

• A rewarding role with a clear progression path, evolving salary, and the chance to be part of a specialist, advertising services company.

• Hybrid office and remote working.

• Flexible working with sliding start/finish times around core hours.

• An enhanced holiday package of 25 days per year plus your birthday.

• Premium private health insurance (after your first year).

• Supportive and enhanced parental packages.

• A personal training budget to help you progress, learn, and develop in your role.

• Fantastic, spacious offices in Ancoats, Manchester, named one of the coolest neighbourhoods in the world, with restaurants and bars on the doorstep, free snacks, and relaxed culture.

• Regular social activities, charity initiatives, conferences, awards, and events, plus some of the best parties in the business.

GET IN TOUCH

If this all sounds good to you, and the role matches your expertise and experience, then we’d love to hear from you!